Privacy Policy

Your privacy matters to us. This policy explains how Pulse+ collects, uses, stores and protects your personal and health information, in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What we collect

• Contact details such as your name, email and phone number.
• Health information you provide during assessments and consultations.
• Technical information such as device and usage data to improve the service.

How we use your information

• To provide, personalise and improve your care and our services.
• To connect you with appropriate AHPRA-registered practitioners.
• To communicate with you about your care and account.

Your health information

Health information is sensitive information and is handled with additional care. We only collect it with your consent and use it strictly for the purposes of providing your care.

Disclosure

We do not sell your personal information. We only share it where necessary to provide your care, where you have consented, or where required by law.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, including encryption and access controls.

Your rights

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Ask questions or raise a privacy concern at any time.

Contact

For privacy enquiries, email info@pulseplus.com.au.